At CRS Norwich we recommend and offer installation of our All-In-One support program. CRS Support is a software package which actively monitors your computer in the background for problems. If an issue is found it notifies you immediately. Depending on the level of support you require determines what package you will need. Our basic package is free to everyone and will display when there is a problem with your computer. Advanced packages allow us to see your problems and act on them where necessary.
So what problems are detected?
Hard Drive Issues (Before total failure)
Low Disk Space
No Anti-Virus Installed
Blue Screens of Death
Device Manager Issues.
Built-in Remote Support:
Simply give us a call on 01603 447198 and we will be happy to assist you remotely. Charges are £15 per 30 minutes.
Emsisoft Anti-Virus & Malware Protection
Secure your system from vulnerabilities with professional Emsisoft Anti-Malware starting at £45 on our Silver package. As an added benefit, we see any virus reports and can act on them where required on your behalf.
Automatic Silent Program Updates
Keep your computer programs updated automatically without any annoying pop-ups disturbing you whilst you work. We currently support automatic updating of 36 commonly installed programs:
Adobe AIR - Adobe Flash Player PPAPI - CDBurnerXP - LibreOffice - Google Drive - TortoiseSVN - Adobe Flash Player Plugin - Notepad++ - Firefox - Sublime Text 3 - Pidgin - Adobe Flash Player Active X - Inkscape - Silverlight - WinRAR - JRE8 - Evernote - VLC - Steam - NodeJS - Google Chrome - GIMP - JDK8 - TightVNC - Thunderbird - Quicktime - WinScp - Skype - Opera - IrfanView - OpenOffice - Adobe Reader - K-Lite Codec Pack - iTunes - Foxit Reader - 7zip
Bundled FREE Maintenance tools
For your convenience we have also bundled in the following software for quick maintenance tasks on your computer. All easily accessible by right clicking the CRS taskbar icon:
Hard Drive Health Check
RAM Usage Checker
Disk Space Usage Viewer
Internet History & Junk Cleaner
All our packages are on an easy to understand, fixed yearly 1 time payment.
Bronze: £20 - Active Problem Reporting & Automatic Computer Updates.
Silver: £45 - Active Problem Reporting, Automatic Computer Updates, Emsisoft Anti-Virus & Malware Protection.
Gold: £60 - Everything is included, plus 2 hours of remote support normally costing £60.
Uninstalling CRS Support
Should you ever wish to remove the software, as a protective measure you will need to enter a code. This is to prevent unauthorized removal. Alternatively you can contact us directly where we can deactivate the software on your behalf.